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Eye Care & Vision Associates

Phone: 716-631-EYES

(716) 631-EYES

Patient Portal

Optical Warranty Policy

We provide this warranty exclusively to our patients. Why? Because we are so confident that you will be satisfied with the prescription, glasses and frames you receive from us!

  1. ONE YEAR WARRANTY: All eyeglass frames carry a one-year warranty against manufacturer defects. We will honor that warranty and replace your frame free of charge for any manufacturer defect for a period of 1 year from the date of purchase. If your frame breaks for any other reason within the first year we will provide a credit of 50% off the original retail price to replace it!
  2. 15 DAY FRAME EXCHANGE PRIVILEGE: If after picking up your new eyewear, you decide you don’t like the frame that you have chosen, you can exchange it for another frame of equal or lesser value. If new lenses are required, you will have to pay for the replacement.
  3. ALL PLASTIC LENSES HAVE SCRATCH RESISTANT COATINGS: The factory applied coating makes plastic lenses very tough. If your lenses are determined to have scratched due to normal wear and tear, they will be replaced 1 time free of charge from date of service. Note: This coating is an optional charge for some eyewear insurance plans.
  4. CRIZAL NON-GLARE LENSES: This special lens is guaranteed for 2 years! We will replace the lenses one time within the warranty period at no charge.
  5. WE STAND BEHIND OUR PRESCRIPTIONS: For prescriptions from any ECVA office that are 3 months old or less, if you have any difficulties we will review your prescription at no charge.
Save 50% on Frames Careers at ECVA

Four Western New York Offices

Elmwood Village

Map and directions to the Elmwood Village office of Eye Care & Vision Associates, Buffalo, NY

932 Elmwood Avenue
Buffalo, NY 14222
P: 716.884.0880
F: 716.884.0811

Southtowns

Map and directions to the Orchard Park office of Eye Care & Vision Associates, Buffalo, NY

3712 Southwestern Blvd.
Orchard Park, NY 14127
P: 716.648.5329
F: 716.648.3185

Niagara Falls

Map and directions to the Niagara Falls office of Eye Care & Vision Associates, Buffalo, NY

6917 Plaza Drive
Niagara Falls, NY 14304
P: 716.731.6434
F: 716.731.6439

Williamsville

Map and directions to the Williamsville office of Eye Care & Vision Associates, Buffalo, NY

811 Maple Road
Buffalo, NY 14221
P: 716.631.8888
F: 716.631.3803